Audits

An audit is a comprehensive review of all legal requirements for a solution or parts of a solution, such as an app or website. During an audit, our experts will test with a variety of assistive tools, provide code suggestions, and offer design recommendations to improve the universal design of your ICT solution. Audits result in an audit report that outlines assessments and areas for improvement. All audits also include a handover meeting where Inklud's experts review the report with you and your team. All our employees are certified accessibility experts through IAAP | International Association of Accessibility Professionals, and our audits follow WCAG-EM. As standard, Inklud tests against success criterions in WCAG 2.1 on level A and AA. Future potential legal requirements (such as success criteria in WCAG 2.2) are highlighted but not assessed in our audits.

We offer customized audits tailored to your specific needs, such as detailed analyses of user journeys within selected service areas. Our audits cover websites, Android and iOS apps, as well as documents like PDF, Excel, and Word. Pricing varies based on the size and complexity of the service. Contact us for a non-binding quote!

Audit Methods

We use a combination of manual and automated methods to ensure a thorough assessment of accessibility and compliance with WCAG 2.1 success criteria (levels A and AA). Our approach includes:

Manual Auditing (Expert Evaluation)

Manual testing is our primary focus, as automated tools have limited ability to identify all issues. Our certified experts review websites, apps, and documents using screen readers and other assistive tools. Frontend code, including HTML, CSS, and JavaScript, is inspected to identify problems that end users might encounter. In addition to our experts, we also test with real blind users to ensure that our findings reflect actual user experiences.

Automated Testing

We use automated tools to support the scanning of pages for accessibility issues. Automated tools can effectively identify certain types of errors, especially in areas related to robustness—meaning that the code should be compatible with modern web standards. However, since these tools can produce false positives and fail to capture all issues, the results are analyzed by our experts and translated into clear and actionable points.

Types of audits

Web Audits

Our web audits cover all the success criteria in WCAG 2.1 (levels A and AA) and focus on web-based sites. We use both manual and automated methods to identify errors and deficiencies in digital services. This includes reviewing HTML, CSS, and JavaScript, with a focus on how the service works for users of screen readers and other assistive technologies.

App Audits

Our app audits follow the same principles as web audits but include testing on both Android and Apple devices. We also assess how apps function for screen reader users while evaluating issues related to universal design, coding, and layout.

Methodology and Standards

To ensure thorough and representative audits, we use the internationally recognized methodology, Website Accessibility Conformance Evaluation Methodology (WCAG-EM) 1.0 (w3.org). This methodology helps us narrow the scope of the audit, ensuring that the most important parts of the web service are covered.

We always aim to identify all issues that might be adressed if an offical audit was conducted and to increase the effective user experience and accessibility of the sollution we audit.

Reports and Follow-up

Inklud delivers a comprehensive audit report that outlines all identified violations of accessibility requirements, with solutions to help your team address the issues. The reports can also serve as the basis for accessibility declarations and internal training.

All audits come with a hand-over meeting were we suggest areas of focus and priority of issues to be adressed.

The audit report is provided through our customer portal in digital format and as a downloadable PDF document. Below is a screenshot from the customer portal, we offer our audits in both Norwegian and English.

 

Contact us to learn more

If you would like an audit or have questions regarding audits, pricing, methodoligy or anything else, please do contact us at kontakt@inklud.no